Delivery scam
Fake parcel / customs fee
An SMS or WhatsApp message says a parcel is stuck unless a small customs fee is paid on a lookalike site.
Warning signs
- 01
You were not expecting a parcel, or the tracking number is not on the courier’s own site.
- 02
The link is a lookalike domain, not the courier you can open from your phone’s app.
- 03
The “customs” or “redelivery” fee is a small UPI request meant to be paid in a hurry.
- 04
The message uses a slightly wrong brand name or a WhatsApp number instead of the official app.
- 05
Paying once leads to a second, larger fee.
Customs duty is not collected by a random SMS link.